Customer Service

We're Here to Help!

 Phone: (314) 878-1999

 Hours: Mon-Fri 9am - 5pm (central daylight time)

 Address:

14376 South Outer Forty Rd.
Chesterfield, MO 63017

 Email Service and Support: info@successpromotions.com


Sales & Quotes

Have a sales question? Need a quote for an item you don't see here on our website? Give us a call - we'd love to help!

 Phone: (314) 878-1999

 Email Sales: sales@successpromotions.com


Upload Artwork Files

Please contact our Art Department if you have any questions, or need assistance with art files, logo files, file uploads, etc.

 Send vector files to our Art Department via email: sschieffer@successpromotions.com


Terms & Conditions

Click here to view our Terms & Conditions.


Shipping Policy

Confirmation: we require confirmation of payment before shipment of any items.

In stock items: orders placed Monday through Friday by 11am CDT ship same day. Orders placed Monday through Friday after 11am CDT ship the next business day.

Custom items or out-of-stock items: lead-times and delivery times will vary and we will provide an estimated delivery at time of order.

Transit time: the amount of time required for delivery may vary once the items leave our facility (the time the items are shipped). Our standard shipping is UPS Ground with a UPS estimated delivery transit time of 7-10 days.

Purchase orders: orders placed by purchase order will immediately show a "pending" status and require further processing. Items will not ship until purchase order and account have been confirmed, verified and approved.

Check / money orders: any items purchased by check / money order will not be shipped until funds have been received, verified, and cleared. Please note that this method of payment can add a significant delay to shipping time.